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Privacy Policy

Effective Date: August 11, 2024

At Mari Mela Brand LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services, in compliance with applicable privacy laws in the United States, including the California Consumer Privacy Act (CCPA), and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

  • Personal Information: We collect information you provide directly, such as your name, email address, shipping address, and payment details when you create an account, place an order, or subscribe to our newsletter.
  • Automatically Collected Information: We gather data through cookies and tracking technologies, such as your IP address, browsing behavior, and device information.

2. How We Use Your Information

  • To Process Orders: We use your personal information to fulfill your orders, provide customer service, and communicate with you about your purchases.
  • Marketing: With your consent, we may send you promotional materials via email, including special offers and updates about our products. You can opt out at any time.
  • Improving Our Services: We analyze usage data to enhance our website's performance, improve user experience, and develop new features.

3. Data Sharing

  • Service Providers: We may share your information with third-party service providers, such as payment processors, shipping partners, and marketing platforms, to facilitate transactions and improve our services.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights and the security of our users.
  • International Transfers: If you are located in Canada or another country outside the United States, your information may be transferred to, and processed in, the United States. We ensure that adequate protection measures are in place when transferring your data across borders.

4. Your Rights

  • Under the CCPA (for California Residents):

    • Right to Know: You have the right to request information about the personal data we collect, use, disclose, and sell, including the categories of personal information collected and the purposes for which it is used.
    • Right to Access: You can request access to specific pieces of personal information we have collected about you.
    • Right to Deletion: You may request the deletion of your personal information, subject to certain exceptions.
    • Right to Opt-Out: If applicable, you can opt-out of the sale of your personal information. You can exercise this right by contacting us at info@marimela.com.
    • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights, including by denying you services, charging you different prices, or providing a different level of service.

  • Under PIPEDA (for Canadian Residents):

    • Right to Access: You have the right to request access to your personal information and to know how it is being used and to whom it has been disclosed.
    • Right to Correction: You can request correction of any inaccurate or incomplete personal information.
    • Right to Withdraw Consent: You may withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
    • Right to File a Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

5. How to Exercise Your Rights

To exercise any of your rights under the CCPA, PIPEDA, or other applicable laws, or if you have any questions about your rights, please contact us at info@marimela.com. We may need to verify your identity before processing your request.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@marimela.com.